“Troy came to my house on short notice after a tenant left the carpet a stained and filthy disaster. I expected that he would tell me they were a lost cause and leave. He did not. He was honest about the fact that all the stains would probably not come out. When I saw them after he was done I was stunned. The carpet looked and smelled great with few stains remaining. At a time when I was thinking there were few people left in the world integrity I met Troy West. I Thank him for much more than cleaning my carpets.”